For CRM, ERP, chatbots, AI agents, and SaaS

Omnivis Connect

The infrastructure that connects WhatsApp to your platform.

Connect your customers’ accounts, integrate them with your software, and manage everything in one place. Your customers keep working in your product.

Discover Omnivis Connect

Connect your WhatsApp accounts to your platforms.

Animation in Spanish: multiple WhatsApp accounts connect through Omnivis Connect to business tools.

What is Omnivis Connect?

Connect. Integrate. Manage. Scale.

A connection layer between WhatsApp and your platform. Your software remains your customers’ workspace.

01

Connect

Bring your customers’ accounts on board with integrated onboarding and unlimited WhatsApp connections.

02

Integrate

Receive connections and enabled events through webhooks. Work with connected accounts through the API.

03

Manage

Centralize accounts, numbers, customers, status, and activity, including with your own Meta App.

04

Scale

Grow your operation with processing capacity shared across all connected accounts.

Management and visibility

Know what is connected and how it is operating.

Review accounts and activity in one place. Check each account’s status and integration destinations.

  • Account, number, and associated customer
  • Messages processed per account
  • Status and latest activity
  • Configured integration destinations
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Management and visibility of connected accounts.

Demo in Spanish of the management dashboard: connected account statistics, each account’s usage and status, metrics, notifications, and recent activity.

Integrated onboarding

From connection to operation in five steps.

Add a “Connect WhatsApp” button to your platform. Your customer starts from your product and completes the authorizations required by Meta.

Your customer connects WhatsApp from your platform and completes Meta’s authorizations.

Demo in Spanish: the customer selects Connect WhatsApp in their platform, authorizes with Meta, adds and verifies their number, selects their account, and confirms permissions.

01

Your customer starts

Selects “Connect WhatsApp” in your CRM, ERP, chatbot, or SaaS.

02

Authorizes with Meta

Completes the registration and authorizations required by Meta.

03

Omnivis registers

The account is linked to your customer and organization.

04

Your platform receives

Omnivis delivers the connection and resources through a webhook.

05

Your customer operates

Uses WhatsApp from your software through an integrated experience.

Webhooks communicate information. Messages are sent through the API using the credentials for your integration setup.

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Multiple integrations

One account. More possibilities.

The same account can serve your CRM, an initial support chatbot, n8n automations, an ERP, an internal system, and analytics tools.

  • CRM
  • Chatbot
  • n8n
  • ERP
  • Internal system
  • Analytics

Depending on your configuration, choose which system responds to avoid duplicate replies. Your interface remains your customers’ workspace.

One WhatsApp account connected to your tools.

Animation in Spanish: one WhatsApp account connected through Omnivis Connect to multiple tools, with n8n as the primary destination and analytics receiving events.

Your infrastructure

Already have your own Meta App? Integrate it.

Choose the infrastructure that fits your product and keep what you have already built.

01

Omnivis infrastructure

Connect your customers’ accounts using Omnivis Connect infrastructure. Ideal when you are adding WhatsApp to your product.

02

Your own Meta App

Register your App in Omnivis Connect and manage accounts linked to your infrastructure. Ideal if you have already worked with Meta and need management, visibility, and integration.

Good to know

Clear answers before you start.

Does Omnivis Connect replace my CRM or chatbot?

No. It provides the infrastructure connecting WhatsApp to them. Your customer keeps using your software, and your organization remains responsible for its conversations.

Can I connect one account to multiple systems?

Yes, depending on the configuration. The same account can integrate with CRM, chatbots, n8n, and internal systems. Choose which system responds to avoid duplicate replies.

Who pays Meta’s WhatsApp charges?

The end customer can use their payment method or an enabled credit line, depending on the options available for their account. You can also manage usage and bill your customer with your chosen margin. Omnivis adds no commission to Meta’s WhatsApp rates; these charges are separate from the Connect license.

What does my platform receive when an account connects?

It receives connection information, resources, and enabled events through webhooks. Messages are sent through the API using the credentials for your integration setup.

Can I try Omnivis Connect?

Request a demo account with the Developer Plan: you get 15 days at no cost, then you are charged US$1. You can test the integration with up to 3 customers. If you need guidance, book a demo with our team.

Omnivis solutions

A family of solutions. Start with Connect.

Available

Omnivis Connect

For companies with a chatbot, AI agent, or CRM that want to automate onboarding for their customers’ WhatsApp accounts through Meta’s official API.

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Coming soon

Omnivis Plus

Coming soon

Omnivis Personal

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Book an Omnivis Connect demo

See how your customers connect WhatsApp to your platform.

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